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Regional Online Appointment Booking to support coordination of access & care delivery across primary care, community clinics, pharmacies & hospitals

Learn more about EMPOWER Health, EMR-integrated Online Appointment Booking, and our Ontario-wide Digital Health initiatives.


The EMPOWER Health platform supported regional awareness & booking of COVID-19 testing & treatment at COVID Cough Cold & Flu Care Clinics across central Ontario in partnership with the central Ontario primary care community of practice, hospitals & clinics in 2022.

The EMPOWER Health centralized online appointment booking service allowed for the diversity of local context & configurations to support a common patient-centered care experience across the wide range of healthcare organizations that each used a variety of EMRs & EHRs, while also maintaining their local clinical workflow (hospitals testing / treating hundreds of patients a day & community clinics testing / treating a few days a week).

The EMPOWER Health platform also supported regional planning and coordination of service availability to ensure patients were able to book appointments and be seen by a clinician within the clinically appropriate timeframes (ie. booking same-day appointments up to 30 minutes before start-time with most patients seen within 24 hours to support testing & treatment of COVID-19).

To support coordination of service delivery within clinically appropriate timeframes, the EMPOWER Health platform provided healthcare organizations with their individualized wait-time information corresponding to the time an appointment was booked and the time the patient was seen by a clinician under a framework to support same-day access.

Care-Clinics - Home

Since 2013, EMPOWER Health has been offering EMR-integrated online appointment booking service that integrates into primary care EMRs and clinical workflows. With EMPOWER Health’s customizable solution with easy-to-implement website plug-ins, your Ontario Health Team can easily implement online booking to improve patient awareness & access to your services.

The EMPOWER Health team is ready to co-design & implement a solution that aligns with your organization and fits your unique workflow.

lead magnet

EMR-Integrated Online Appointment Booking
Service Overview Document


Essential Guide to Online Appointment Scheduling

Schedules demo

Streamline Patient
Appointment Scheduling 

Online appointment booking co-designed with primary care practices to meet a diverse set of practice workflows. Simple to use by small practices and flexible enough to be used by large practices with complex patient medical needs. Customizable to any appointment type. Includes patient reminders, integratable forms, and communication options.


Designed From A System Perspective: Save Time & Energy With EMR Integrations

Our patient navigation & booking system uniquely integrates across all types of practices along a patient's journey (primary care, specialty clinics, pharmacy, public health, allied health) and EMR software systems (OSCAR, Telus PS Suite, Accuro / QHR, etc). 

EMR integration allows your team to maintain your traditional workflows to manage appointments.


Deliver a Unified Digital Health Experience 

Easily allow patients to find services, get updated operating hours, schedule appointments, and join a waitlist queue – all from one simplified platform, and a unified patient identity across providers.  

Empower integrates with identity solutions like IDENTOS to simplify the management of patient appointment access.


Canada’s Only National Healthcare Services Locator Since 2011

Provide your patients with a complete health services navigator designed to simplify the location of the right services at the right time.

By including detailed provider info such as languages offered, services provided, hours of operation, and more, patients can get the healthcare they need when they need it.

And with full integration into our Online Appointment Booking system patients can start and complete their journey from one site.  


Meets Mandatory Security & Privacy Requirements

Your patients and providers want to know that their digital health data is private and secure.  Our platform has been built from the ground up for healthcare information, is HIPAA compliant and regularly undergoes Privacy Impact Assessment and Threat Assessments. It’s designed to meet all of the mandatory and suggested requirements of the Ontario Online Appointment Booking requirements guideline. 

What providers say about EMPOWER Health

"The EMPOWER Health Team has been exemplary since we contracted them to create an appointment system for our COVID-19 vaccinations pilot project. Their online appointment booking software is dependable, easy to learn and administer. Most importantly, their client service and support is stellar." 
Roxanne C
Pharmacy Manager
Whole Health - The Healing Source Pharmacy

"This is a no brainer for any Medical Clinic.
Saves money and time. And pays for itself many times over."


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Dr. Hendy
Family Practice
Lakeshore MedArts 

Here is what patients say

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Reach Out to Learn More

  • General Enquiries

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Latest Blog Posts

Some of EMPOWER Health's Other Initiatives


Connects patients with healthcare providers all over Canada.



COVID, Cold and Flu Care Clinics Appointment Booking Portal.



Find facilities offering
vaccines in Canada.



Canada's COVID-19 Navigator.



Helps patients find healthcare during holidays.


In a partnership with Ryerson University,
National Institute of Ageing (NIA)


COVID-19 tracking map for
Long Term Care Homes in Canada.



A questionnaire for general public
to determine risks associated with visits


Past Projects


A nationwide flu shot locator
(2016 - 2021)

Launch holiday logos-01

Health care directory for residents of Mississauga,
Halton and South Etobicoke (2016 - 2017)